How CleanHive works.
From your first call to your first guest-ready turnover: a clear, unhurried walkthrough of every stage in the process.
Book online in five minutes.
Tell us your city, property type, and checkout schedule via the quote tool. No phone call required. You will receive a tailored price in real time and can confirm the same session.
Sync your calendar.
Connect your booking platforms once and CleanHive reads every checkout automatically. No manual scheduling, no back-and-forth messages. We catch the gaps so you don't have to.
- Airbnb
- Booking.com
- Vrbo
- Any iCal feed
We assign your cleaner.
An ops lead visits each property. They note quirks, photograph the baseline standard, and build your property play-sheet (the permanent briefing document every cleaner reads before entering). We then pair you with a primary cleaner and one trained backup who both know your home.
Cleaner arrives & takes photos.
Your cleaner arrives after checkout, reads the play-sheet, and works through a 58-point room-by-room check. Every linen change, every surface, every amenity restocked. Before leaving, they submit a timestamped photo set covering every room, proof stored permanently against the booking.
Review on your dashboard.
Every completed job appears in your dashboard: photos, cleaner notes, any issues flagged. You see everything before your next guest does. Raise a query, approve a job, or message your ops lead directly. All in one place, always mobile-ready.
Three moving parts, examined.
Evidence before every check-in.
The photo report is non-negotiable. Your cleaner cannot mark a job complete without uploading a timestamped image of each room. The set is stored permanently against the booking, proof for disputes, peace of mind for you, and a quality baseline that creeps higher with every clean. On average, hosts with photo proof resolve guest damage claims 4× faster.
No cancellation reaches your guest.
When a cleaner cancels (illness, emergency, traffic), the system flags the gap in under a minute and routes the job to a trained backup who already knows your property. You receive a single notification. Your guest receives nothing unusual at all. In 2025, our backup system handled 214 last-minute cancellations with a 100% fill rate.
Your property, codified.
The play-sheet is a living document that describes exactly how your property should look and feel after a turn. It holds access instructions, linen counts, welcome-pack placement, quirks and preferences. Any cleaner (primary or backup) can walk in cold and deliver the right result. Hosts can update their play-sheet any time from the dashboard; changes propagate to all assigned cleaners instantly.
Fifty-eight points.
Every time.
A consistent standard is only possible with a consistent list. Here is a representative sample of what every turnover covers.
Your first turnover is on us.
Try CleanHive risk-free. Your first standard turnover is complimentary when you join on a recurring plan.